If you have placed an order, checked your tracking and it is showing 'Returned to Sender' then your parcel is being returned back to our warehouse. Once we have received this back it will be logged and a member of the Customer Service team will reach out to ask why it was returned.
Your parcel could be returned back to us for numerous of reasons and your tracking number will show you exactly why this has been returned back to us.
It will take up to 14 working days from the date it was classed as a return to sender, to arrive back with us.
If we do not hear back from you in a further 14 days, we will refund the order automatically.
If you have any questions regarding this please email us at email@example.com and they will be able to assist you further.