Once your return or exchange has arrived back to us, we will refund or despatch your exchanged order within 2-3 days.
In SALE periods, due to the increase in volume, this process can take up to 7 working days.
If you have checked your tracking number and your return has arrived back to us and it has surpassed the 7 working days, please drop us an email at info@sergedenimes.com
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