Under the United Kingdom's Distance Selling Regulations you have the right to cancel your order for any item purchased from Serge DeNimes, for a full refund.
Order cancellations must be made in writing via email or letter within 14 working days after the first day of your order being delivered.
To cancel your order please contact us at firstname.lastname@example.org to discuss next steps.
Due to the expedited nature of our picking and packing process, we usually can't process requests for orders to be cancelled, if these requests come outside of business orders and aren't within 1 hour of the order being placed.
If however your order has already been processed, you will need to return the order to us. If we cannot adhere to your request, you will be responsible for any return costs of the item(s).